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Privacy Policy

Last Updated: August 9, 2026

Oliver’s Twist Salon (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we collect and use it, and how it may be shared.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, schedule an appointment, submit a form, communicate with us by phone, email, or text message, or otherwise interact with our salon.

This information may include:

  • Name

  • Email address

  • Phone number

  • Appointment and scheduling information

  • Service preferences

  • Information you provide through website forms

  • Information you provide through phone, email, or SMS/text communications

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage information through cookies, analytics, and similar technologies.

How We Use Your Information

We may use your information to:

  • Schedule, confirm, modify, or cancel appointments

  • Send appointment reminders and scheduling information

  • Respond to questions and customer-service requests

  • Communicate with you about salon services

  • Provide requested SMS/text message communications

  • Operate and improve our website and services

  • Maintain appropriate business records

  • Protect our business and website from fraudulent or unauthorized activity

  • Comply with applicable legal requirements

We do not sell your personal information.

SMS/Text Messaging

If you consent to receive SMS/text messages from Oliver’s Twist Salon, we may send you messages related to appointments, appointment confirmations and reminders, scheduling, salon services, customer support, and other communications you have requested or consented to receive.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

Your SMS opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

If you consent to receive SMS messages from Oliver’s Twist Salon, you agree to receive text messages consistent with the purpose for which you provided consent.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any products or services.

How We Share Information

We may share personal information with service providers that help us operate our business, such as website hosting, appointment scheduling, payment processing, communications, and other technology providers, when reasonably necessary for them to provide those services on our behalf.

These providers may only receive information necessary to perform their services and are subject to their own privacy and data-protection obligations.

We do not share SMS consent or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

We may also disclose information if required by law or when reasonably necessary to protect the rights, safety, or property of Oliver’s Twist Salon, our clients, employees, or others.

Online Booking and Third-Party Services

Our website may use or link to third-party services for appointment scheduling, payment processing, website analytics, maps, social media, communications, or other business functions.

Information submitted directly to a third-party service may also be subject to that provider’s privacy policy and terms.

Squarespace

Our website is hosted by Squarespace. Squarespace may process certain information about website visitors as necessary to provide website hosting, security, analytics, and related services.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand website traffic, remember preferences, and improve the visitor experience.

You may be able to limit or disable cookies through your browser or available website privacy settings. Disabling certain cookies may affect some website functionality.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business records, and comply with applicable legal obligations.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable legal and recordkeeping requirements.

For SMS communications, you may opt out at any time by replying STOP to a message from us.

Children’s Privacy

Our website is not intended to collect personal information directly from children under the age of 13. If we become aware that we have collected personal information directly from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

Links to Other Websites

Our website may contain links to third-party websites or services. Oliver’s Twist Salon is not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Oliver’s Twist Salon at 540-343-8947
Roanoke, Virginia